Dear Constituent,

Thank you for contacting the Mayor's Hotline about graffiti removal. Your service request, opened on 4/9/12 at 12:42 PM, is case number 101000406143.

Our Graffiti Busters unit will investigate your report. If the report is of graffiti on private property, we will contact the owner directly to secure a signed liability waiver. If you are the owner, please click on this link: http://www.cityofboston.gov/propertymanagement/pdfs/graffiti.pdf to download a waiver. Most removal requests are addressed within 30 days after the receipt of the waver.

Property owners should fill out the waiver and mail it to:
Property & Construction Management Department
Boston City Hall, Room 811
1 City Hall Plaza
Boston, MA 02201

Or fax to: 617-635-3284